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Bespoke On-site Training and Consultancy from Scientific Support Services

Advantages of training with Scientific Support Services 

Whether you are buying new equipment or optimizing efficiency with current instrumentation – Scientific Support Services will deliver a training solution that meets your needs and budget. It will improve your productivity and provide quality results, an initial investment in training will pay for itself and more.

  • Highly Experienced Trainers: Scientific Support Services has been providing after sales support for 20 years. Our Field Services Engineers are responsible for installing, performance testing, maintaining and troubleshooting some of the most complex Gas Chromatography applications on the market. In addition, our engineers also service and support the full range of equipment available from Scientific Support Services. Training with us means having one-to-one access to a wealth of knowledge and experience.
  • A Bespoke Training Program: We work with you to customise the training presentations, ensuring that we cover your applications to the level of detail you require. Building bespoke animations and interactive tools where required, allowing us to convey complex processes with ease, and you have our promise that we will never waste your time or money teaching material which is not useful or relevant.
  • On-Site Training: Since our training experience is customised around your staff's experience and your particular applications and samples, we only deliver on-site training. This allows us to address the specific training needs. On-site training saves you time and money, allowing us to train more members of your team at once, and train them on the instrument they will be using.
  • Variation in Training: We use many different tools when teaching trainees, from discussions to demonstrations, from animations to getting trainees hands on with the instrumentation. This variation plays a key part in keeping trainees engaged, and helps them retain what they have learnt.
  • The Take Home: At the end of their training, trainees receive a certificate of attendance, along with course materials for them to refer back to. Our course material is focused toward helping trainees apply the lessons learned to their work, ensuring your organisation captures this value.

Please download our customer training flyer here

Three Examples of our On-site Training Courses

1. Instrument Operation:

Instrument operation classes are instrument, application and even sample type specific. Many instruments have similarities, however operation of identical applications can be very different depending on the types of samples being run. These classes are customised for you and your staff and typically cover the following topics:

  • Theoretical Background
  • Hardware and Software Introduction
  • Calibration and Running Samples
  • Interpretation of Results
  • Troubleshooting and Maintenance

 2. Troubleshooting and Maintenance:

The more experienced operator may be interested in better understanding the instrumentation in order that they can perform basic troubleshooting and maintenance tasks with confidence. These classes are customised to match the system hardware, application and level of staff experience, they typically cover:

  • Application Theory
  • Hardware Component Analysis
  • Instrument Architecture Analysis
  • General and Complex System Maintenance
  • Instrument Troubleshooting and Fault Finding

3. General Gas Chromatography:

This basic class will help trainees new to Gas Chromatography build confidence with the technique quickly. We will walk you through the following topics and give you plenty of hands-on time to help you find your feet. Classes are application specific and take into account your level of experience and your desired end point, they typically cover:On-site customer training

  • Basic GC Theory
  • Application Specific Hardware Introduction
  • Application Specific Software Introduction
  • Calibration
  • Reference/Controls
  • Running Samples
  • Interpreting Results
  • Basic Maintenance

 Other topics which could be covered include:

  • System Startup and software installation
  • Calibration Techniques
  • Method Development

Training courses are usually one to three days in duration although half days are possible. Courses are ideally suited to accommodate up to 3 or 4 delegates. Practical and theory sections can take place together in the laboratory or separately using a suitable training room for class based theory.

For further information about our on-site training courses or a quotation, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call +44 (0) 1420 592475

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