Scientific Support Services has been providing after sales support for 20 years. Our Field Services Engineers are responsible for installing, performance testing, maintaining and troubleshooting some of the most complex Gas Chromatography applications on the market. In addition, our engineers also service and support the full range of equipment available from Scientific Support Services. Training with us means having one-to-one access to a wealth of knowledge and experience.

We work with you to customise the training presentations, ensuring that we cover your applications to the level of detail you require. Building bespoke animations and interactive tools where required, allowing us to convey complex processes with ease, and you have our promise that we will never waste your time or money teaching material which is not useful or relevant.

Since our training experience is customised around your staff’s experience and your particular applications and samples, we only deliver on-site training. This allows us to address the specific training needs. On-site training saves you time and money, allowing us to train more members of your team at once, and train them on the instrument they will be using.

We use many different tools when teaching trainees, from discussions to demonstrations, from animations to getting trainees hands on with the instrumentation. This variation plays a key part in keeping trainees engaged, and helps them retain what they have learnt.

At the end of their training, trainees receive a certificate of attendance, along with course materials for them to refer back to. Our course material is focused toward helping trainees apply the lessons learned to their work, ensuring your organisation captures this value.